Privacy Policy

Applicable to LS Battery Link (hereinafter referred to as “the App”)
Last updated: July 1, 2026

We hereby particularly remind you (the user) to read this Privacy Policy (hereinafter referred to as “this Policy”) carefully before registering as a user, and to ensure that you fully understand all of the clauses contained herein. Please read this Policy carefully and choose whether to accept it or not. Your registration, login, and use of the Service shall be deemed as your acceptance of this Policy and your agreement to be bound by all of its terms.

This Policy sets forth the rights and obligations between LITHIUM STORAGE (hereinafter referred to as “we,” “us,” or “our”) and users with respect to the LS Battery Link software service (hereinafter referred to as the “Service”). “User” means any individual or organization that registers for, logs in to, or uses the Service.

This Policy may be updated by us at any time. Once published, the updated terms shall replace the original terms. We will notify you of changes by updating the “Last updated” date. After the terms are revised, if you do not accept the revised terms, please immediately stop using the services we provide; your continued use of the Service shall be deemed as your acceptance of the revised Policy.

Before using any of our products and services, please read this Policy carefully and thoroughly. In particular, please pay special attention to the terms marked in bold. Only after you confirm that you fully understand and agree to this Policy should you begin using our services. Once you use or continue to use our products or services, it means that you agree to us processing your relevant information in accordance with this Policy.

If you have any questions, comments, or suggestions regarding this Policy, you may contact us through the contact methods published by us. Our principle is to act with integrity, and we will always handle the information you submit to us in a responsible manner.

Through this Privacy Policy, you can mainly learn the following:

• How we collect and use your personal information
• How we use cookies and similar technologies
• How we disclose, share, and transfer your personal information
• How we store and protect your personal information
• How we protect the personal information of minors
• How we protect your information rights
• How this Privacy Policy may change
• How to contact us

1. Account Registration

1. Before using the Service, users need to register an LS Battery Link account. Accounts may be registered using an email address or other methods supported by us. We may change the methods of account registration and binding based on user needs or product requirements.

2. When registering, users shall authorize us to use their personal information to the extent necessary for providing the Service in order to successfully register an account. Completing registration indicates that users agree to us collecting and using their information within the scope described in this Policy.

3. When users register for and use the Service, we may need to collect personal information that can identify users, in order to contact them when necessary or provide them with a better user experience. The information we collect includes, but is not limited to, user name, email address, phone number, etc. Our use of this information shall be governed by this Policy.

2. Protection of User Personal Privacy Information

1. If we discover, or receive reports or complaints from others, that a user has violated this Policy, we have the right to review and delete the relevant content, and to take measures such as warnings, feature restrictions, or account bans against the violating account depending on the severity of the violation, and to notify the user of the outcome.

2. Users understand and agree that we have the right, based on reasonable judgment, to take action against conduct that violates applicable laws and regulations or this Policy, to take appropriate legal action against users who violate laws or regulations, and to retain relevant information and report it to the relevant authorities in accordance with laws and regulations. Users shall bear the resulting legal liability.

3. Users understand and agree that for any claims, demands, or losses asserted by any third party caused by or arising from the user’s violation of this Policy, the user shall provide compensation in accordance with the law and hold us harmless.

3. How We Collect and Use Your Personal Information

1. Basic principles of collection and use

We collect and process your personal information in accordance with the principles of legality, legitimacy, and necessity, for the purpose of providing you with relevant products and services, and we disclose this to you. We will disclose to you the collection and use of your personal information as comprehensively, completely, and promptly as possible. If you find any errors or omissions in our disclosures, please contact us through the contact methods described in this Policy.

When you use our products/services, the personal information that you need or may need to authorize us to collect and use falls into the following two categories:

(1) To provide you with the basic functions of our products and/or services, you must authorize us to collect and use the necessary information. If you refuse to provide such information, you will not be able to use our products and/or services normally;

(2) To provide you with the additional functions of our products and/or services, you may choose to consent or not consent to us collecting and using certain information. If you refuse to provide such information, you will not be able to use the relevant additional functions normally or achieve the intended functional effects, but this will not affect your use of our basic functions.

2. Scenarios in basic business functions where you need to authorize us to collect and use your personal information

To implement the following basic functions of our products/services, we will collect and use your personal information as follows:

(1) Help you become a registered user

To comply with the requirements of laws and regulations and to provide services to you, when you register as a user, you need to provide account information (such as email address, name, etc.) to create your account with us. We collect the above information to help you complete account registration, protect the security of your account, and provide you with battery equipment management-related services.

(2) Device binding and battery data display

When you use the App to add, view, or manage lithium battery/BMS devices, we will collect device-related information (including but not limited to device identifiers, hardware information, operating status, alarm information, parameter configurations, etc.) in order to provide you with features such as device monitoring, data analysis, and alarm notifications.

(3) Ensure the security of products/services

During your use of our services, in order to identify abnormal account status, understand product compatibility, and ensure the security and quality of the Service, we may automatically collect your usage information and store it as network log information, including:

© Device information: To facilitate device identification, data statistics and analysis, and to ensure the security and quality of network access and service operations, we will, based on your specific operations during access and/or use, receive and record information related to the device you use (including device model, operating system version, device settings, network type, IP address, necessary device identifiers, etc.).

① Service log information: When you use our services, we will automatically collect detailed information about your use of our services and save it as service logs, including browsing history, operation records, IP addresses, access dates and times, etc.

Please note that device information and service log information alone cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or use it in combination with personal information, then during the period of combined use, such non-personal information will be treated as personal information. Unless we have obtained your authorization or laws and regulations provide otherwise, we will anonymize such information.

3. Scenarios where you may choose to authorize us to collect and use personal information when using our App

To provide you with convenient services, you may choose to use the extended features we provide. We will collect and use the following information in compliance with legal requirements and based on your specific authorization. Such information will be collected in the specific features and business scenarios you choose. If you do not provide this information, it will not affect your use of the basic functions. For example:

• Camera permission: used to scan device QR codes to quickly add or identify devices;
• Photo album/storage permission: used to save device QR code images, or to select local images when providing feedback;
• Network-related permissions: used for version updates, account login, device data synchronization, and feedback.

4. Other rules for collecting and using personal information

(1) If the information you provide contains the personal information of other users, you must ensure that you have obtained lawful authorization before providing such personal information to us.

(2) If we use the information for other purposes not specified in this Privacy Policy, or use information collected for a specific purpose for other purposes, we will separately seek your authorization and consent.

(3) Please understand and be aware that, in accordance with applicable laws and regulations, we do not need your authorization or consent to collect and use your personal information in the following circumstances:

• Where necessary to perform statutory duties or fulfill legal obligations;
• Where necessary to respond to public health emergencies, or to protect your life, health, and property safety in emergencies;
• Where personal information that the data subject has publicly disclosed to the public, or other personal information that has been lawfully disclosed, is used within a reasonable scope, unless you have explicitly refused or such use has a significant impact on your rights and interests;
• Where necessary for entering into and performing a contract at the request of the data subject;
• Where personal information is processed within a reasonable scope for public interest purposes such as news reporting and public opinion supervision;
• Other circumstances provided for by laws, regulations, or regulatory policies.

(4) Please be aware that, in accordance with applicable laws, if we process personal information through technical measures and other necessary measures so that data recipients cannot re-identify or restore the information of specific individuals, or if we conduct de-identified research, statistical analysis, and prediction on the collected information to improve our content and layout, provide product or service support for business decisions, and enhance our products and services, the use of such processed data will not require further notification to or consent from you.

5. Permission list

4. How We Use Cookies and Similar Technologies

1. Cookies are small amounts of data sent from web servers to your browser or application and stored locally. They typically include special identifiers, site names, and some numbers and characters, and are used to record your login status or preference settings.

2. To provide you with a more convenient access experience and to remember your login status and usage preferences, we may use cookies or similar technologies on your device. We send cookies to you to simplify repeated login steps, help determine login status, and ensure the security of your account or data.

3. We will not use cookies for any purpose other than those described in this Policy. You may manage or clear locally saved cookies/cache data according to your preferences. If you do so, you may need to log in again, and some previously recorded preference settings may be deleted.

5. How We Disclose, Share, and Transfer Your Personal Information

1. Disclosure

We will only publicly disclose your personal information in the following circumstances:

• Where explicit authorization has been obtained from the user;
• Where required by applicable laws and regulations or mandatory administrative law enforcement or judicial authorities. Subject to compliance with laws and regulations, when we receive such a request for disclosure of information, we will require the corresponding legal documents to be provided.

2. Sharing

When providing products/services to you, we take strict security measures and will not share your personal information with any other company, organization, or individual, except in the following circumstances:

• Sharing necessary to fulfill legal obligations: We may share your personal information as required by laws and regulations, as necessary for litigation and dispute resolution, or in response to requests made by administrative or judicial authorities in accordance with the law, or as necessary for fulfilling other legal obligations.
• Sharing with your consent: After obtaining your explicit consent, we will share your personal information with other parties.
• Service providers: We may share information necessary for providing the Service with necessary service providers such as hosting, data analysis, message push, and payment processing providers. We will only share your information for lawful, legitimate, necessary, specific, and explicit purposes, and require such providers to assume corresponding data security and confidentiality obligations.

3. Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

• Transfer with explicit consent;
• In the event of a merger, acquisition, or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy; otherwise, we will require such company or organization to seek your authorization and consent anew.

4. Exceptions to obtaining prior authorization and consent when sharing, transferring, or publicly disclosing personal information

In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require prior authorization or consent from you:

• Where related to our performance of obligations prescribed by laws and regulations;
• Where directly related to national security or national defense security;
• Where directly related to public security, public health, or major public interests;
• Where directly related to criminal investigation, prosecution, trial, and execution of judgments;
• Where necessary to protect the major lawful rights and interests, such as the life or property, of you or other individuals, but it is difficult to obtain the individual’s consent;
• Personal information that you have publicly disclosed to the public yourself;
• Personal information collected from lawfully disclosed information, such as lawful news reporting and government information disclosure;
• Other circumstances required by competent authorities or provided for by laws and regulations.

In accordance with the law, where personal information is shared, transferred, or publicly disclosed after de-identification processing, and it is ensured that data recipients cannot restore and re-identify the data subjects, our processing of such data will not require further notification to or consent from you.

6. Data Security and Storage

1. We adopt reasonable technical and organizational measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage, or loss.

2. Please understand that due to technical limitations and various possible malicious means, even if we have made every effort to strengthen security measures, it is impossible to guarantee 100% security of information at all times. The Internet environment is not 100% secure, and we will do our best to ensure the security of any information you send to us.

3. We retain your personal information only for the period necessary to achieve the purposes described in this Policy, unless otherwise provided by laws and regulations.

7. Protection of Minors

The App is primarily intended for users with full capacity for civil conduct. We do not intentionally collect the personal information of minors under the age of 14 (or the corresponding age specified by the laws of your region). If you are a minor, please read this Policy under the guidance of your guardian and use our services only after obtaining your guardian’s consent. If we discover that we have collected a minor’s personal information without verifiable prior consent from a guardian, we will take steps to delete the relevant data as soon as possible.

8. Your Rights

In accordance with the laws and regulations applicable in your region, you may have the right to access, correct, delete, and restrict the processing of your personal information. You may submit requests to us through in-app features or the contact methods set out in this Policy, and we will process them in accordance with the law after verifying your identity.

Third-party links: The App may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and we recommend that you carefully read their privacy policies.

9. Rules of Use

1. Any content transmitted or published by users in or through the Service does not reflect or represent our views, positions, or policies, and we assume no responsibility for it.

2. Users shall not use the App account or the Service to engage in the following conduct:

• Submitting or publishing false information, or misappropriating others’ data or impersonating others;
• Using technical means to create fake accounts in bulk;
• Using the App account or the Service to engage in any illegal or criminal activities;
• Interfering with the normal operation of the App, or infringing upon the lawful rights and interests of other users or third parties;
• Other conduct that violates laws and regulations, infringes upon the lawful rights and interests of other users, or is not expressly authorized.

3. Users are solely responsible for the truthfulness, legality, harmlessness, accuracy, and validity of the information transmitted using the App account or the Service, and users shall bear any legal liability related to the information they disseminate.

10. Account Cancellation

1. You may request account cancellation through the relevant feature entry in the App, or by sending an email to info@lslithiumbattery.com.

2. After your account is canceled, we will stop providing you with all products and/or services of the App, and process your personal information through anonymization or other means, or delete the personal information related to your account, in accordance with applicable laws and regulations, unless laws, regulations, or regulatory authorities provide otherwise regarding the retention period of user information.

11. Miscellaneous

1. We solemnly remind users to pay attention to the clauses in this Policy that disclaim liability and limit users’ rights. Please read them carefully and consider the risks on your own. Minors should read this Policy accompanied by their legal guardians.

2. The validity, interpretation, and dispute resolution of this Policy shall be governed primarily by the laws of the People’s Republic of China (excluding conflict of laws rules). If any dispute or controversy arises between users and us, it shall first be resolved through friendly negotiation; if negotiation fails, either party may file a lawsuit with the competent people’s court.

3. If any clause of this Policy is invalid or unenforceable for any reason, the remaining clauses shall remain valid and binding on both parties.

12. Developer and Contact Information

If you have any questions, comments, or suggestions about this Privacy Policy, please contact us via the email address above. We will reply to you as soon as possible.